Page Contents
- What are the minimum requirements to install Output Messenger Client ?
- Client unable to connect Server. Why ?
- How to apply Server IP Address in client by default ?
- Is it possible to change my Display Name/Group from Client ?
- How I can manage the users & groups in my User list ?
- What is Chat Room ?
- How to view the Group Chat Logs ?
- How to disable Voice / Video Chat ?
- How can I access other user’s desktop?
- What is Off-the-Record (OTR) message?
- How to set Auto Reply message?
- How to get offline messages on my mobile?
- Does Output Messenger support Terminal Server?
- Do we need to install any additional service for Terminal Server support?
- How to log out from all other devices when signing in a device?
- Why messages are not getting sent using “Enter” key?
What are the minimum requirements to install Output Messenger Client ?
All Windows OS which supports .NET Framework 4.0. (Windows XP, Vista, Server 2003, 2008, 7, 8).
All Mac & Linux OS which supports JRE 1.7
Processor: 1 GHz RAM: 1 GB Disk Space: 1 GB.
All Mac & Linux OS which supports JRE 1.7
Processor: 1 GHz RAM: 1 GB Disk Space: 1 GB.
Client unable to connect Server. Why ?
1. Make sure Server Service is running.
2. OMServerService.exe should be added in the firewall exception list.
3. Open needed ports in Server firewall.
4. From Client running host, make sure you are able to ping the Server IP Address.
5. Also in the Client system, add OutputMessenger.exe in the firewall exception list.
If still not able to connect, install Client in the server running host & connect with Server. If it is able to connect, Server firewall is the only reason.
2. OMServerService.exe should be added in the firewall exception list.
3. Open needed ports in Server firewall.
4. From Client running host, make sure you are able to ping the Server IP Address.
5. Also in the Client system, add OutputMessenger.exe in the firewall exception list.
If still not able to connect, install Client in the server running host & connect with Server. If it is able to connect, Server firewall is the only reason.
How to apply Server IP Address in client by default ?
You can pass the Server IP Address/hostname as a command line argument of the installers.
Using MSI Client Installer:
Ex:
outputmessengersetupv1.msi server=192.168.1.1
Using MSI Client Installer:
Ex:
outputmessengersetupv1.msi server=192.168.1.1
Using Client EXE Installer:
{{EXE INSTALLER}} server=192.168.1.1
In both the cases, this action will create the ls.cfg file with the Server IP address in the Output Messenger installed folder.
OutputMessenger.exe will use the server setting by default.
Is it possible to change my Display Name/Group from Client ?
No. It is not possible. Only from the server manager, a user’s display name & group can be updated.
How I can manage the users & groups in my User list ?
The Groups & Users defined in Server will be displayed in User List .
You can mark a group as a favorite, to display on top. Also, you can hide users/groups from the users list.
You can also create own custom groups other than user list, to initiate a group chat quickly. more details.
You can mark a group as a favorite, to display on top. Also, you can hide users/groups from the users list.
You can also create own custom groups other than user list, to initiate a group chat quickly. more details.
What is Chat Room ?
Chat Room allows persistent conversations between members. Any user can create a chat room in the client, who will be considered as the Admin and can manage the members of the room.
The entire chat room history is available for all the members.
The entire chat room history is available for all the members.
How to view the Group Chat Logs ?
Right-click the Users List and click “View Log ” to view all chat logs.
How to disable Voice / Video Chat ?
Voice / Video Chat can be disabled only in Server.
How can I access other user’s desktop?
In Chat Window tool bar, Click “Desktop Sharing ” icon. more details.
What is Off-the-Record (OTR) message?
Off-the-Record Messaging is considered Confidential Messages which will not be logged both in Server & Client Side.
Once the Chat Window closed, the off-the-record messaging cannot be retrieved. more details.
Once the Chat Window closed, the off-the-record messaging cannot be retrieved. more details.
How to set Auto Reply message?
In Settings > Messages > Custom Status, create a new status with a reply message. In User List, Personal Message input option, click the drop-down arrow to select the custom status.
During that status, senders will receive the specified reply message.
During that status, senders will receive the specified reply message.
How to get offline messages on my mobile?
You have to install Output Messenger App for Android (or) IOS. Sign-in the application with your same user credentials.
Does Output Messenger support Terminal Server?
Yes, Output Messenger supports Terminal Server Service which assists you to run multiple instances of Output Messenger in a single computer. It lets the Remote Desktop users avail all features of Output Messenger including instant messaging and file transfer.
Do we need to install any additional service for Terminal Server support?
No. As Output Messenger has the Terminal Server support as in-built, you don’t need to install any additional Service.
How to log out from all other devices when signing in a device?
Add the command “/remotelogout” near the username while signing in to get automatically logged out from all other devices signed in.
Why messages are not getting sent using “Enter” key?
Right click on your chat reply box and uncheck the “Allow Enter” option.
If “Allow Enter” option is enabled, Enter key applies line break in content & Shift + Enter key sends the message.
If “Allow Enter” option is disabled, Shift + Enter key applies line break in content & Enter key sends the message.
If “Allow Enter” option is enabled, Enter key applies line break in content & Shift + Enter key sends the message.
If “Allow Enter” option is disabled, Shift + Enter key applies line break in content & Enter key sends the message.
